Privacy Policy

I take your privacy seriously. Whether you contact me through my website, email, or during our sessions, any information you share is treated with respect and kept confidential. My aim is to create a safe, supportive experience from the moment you get in touch.

Information I Collect

I may collect:

  • Your name and contact details

  • Information about your home and the spaces you’d like help with

  • Notes that help me understand your goals, preferences, and routines

  • Any messages or forms you send through my website

  • Photos of your space only if you choose to share or allow them

I only collect what I need to deliver a smooth, personalised service.

How Your Information Is Used

Your information helps me:

  • Respond to enquiries

  • Arrange and deliver organising sessions

  • Provide quotes, invoices, and booking confirmations

  • Tailor my support to your needs

  • Improve my services and client experience

I never sell or share your information with third parties for marketing. Any third‑party tools I use (such as accounting or booking systems) also protect your data.

Before & After Photos

Your home is personal, and I treat it with the utmost respect. Photos are handled with care and only taken or used with your clear permission.

Your choices

  • I will never take photos without asking first

  • You can choose whether photos are for:

    • your own progress

    • planning and reference

    • or not taken at all

  • You can change your mind at any time

If you allow photos for marketing

I will:

  • Avoid showing personal or identifying items

  • Share images with you before they are used

  • Remove them immediately if you withdraw consent

Storage

Photos are stored securely and only for as long as needed. If you request deletion, they will be removed promptly.

How Your Information Is Stored

Your information is stored securely and only for as long as necessary for business and legal purposes. You can request access to your information or ask for it to be deleted at any time.

Your Rights

You have the right to:

  • Access the information I hold about you

  • Request corrections

  • Ask for your information to be deleted

  • Withdraw consent for photos or communication

I want you to feel comfortable and in control at every step.